Shipping and Returns

📦 Shipping & Returns Policy

At Jimbo TCG, we take pride in delivering your products quickly, securely, and in top condition. Please take a moment to review our shipping and returns policies before placing your order.

🚚 Shipping Information

🕐 Processing Times

  • Orders are processed within 1–2 business days (Monday to Friday).
  • Orders placed over weekends or holidays will be dispatched the next working day.

🇬🇧 UK Delivery

  • Standard Tracked Shipping – £3.99
    Estimated 2–4 working days
  • Express Tracked Shipping – £6.99
    Estimated 1–2 working days
  • Free Shipping – Available on orders over £100

All orders are shipped via trusted courier services or Royal Mail and come with full tracking.

🌍 International Shipping

We currently ship within the UK only. For international enquiries, please contact us directly.

🔁 Returns Policy

❌ No Returns on Sealed Products

To protect the integrity of trading card collectibles and ensure all customers receive factory-sealed, untampered goods:

We do not accept returns or exchanges on sealed products.

This includes:

  • Booster boxes
  • Booster packs
  • Sealed accessories

🛠️ Damaged or Incorrect Items

If your order arrives damaged or if you receive the wrong product, please contact us within 48 hours of delivery. We’ll work with you to resolve the issue quickly.

Please include:

  • Order number
  • Description of the issue
  • Photos of the item and packaging

Approved refunds or replacements will be handled on a case-by-case basis and issued within 5–7 working days of approval.